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Our Values

Our Vision…

To create a business that aspires to be the most client focused and outstanding firm of property agents in our industry.

Our Mission…

To be outstanding in all we do and achieve the best results for sellers, buyers, landlords and tenants.

Our Values & Principles...

  • Client-focused – Client care comes as standard and is placed at the heart of business at all times.
  • Professionalism – Upholding minimum standards, have knowledge, provide our expertise and continually improving to be outstanding in all we do day in and day out. We carry out all our work with due skill and due care. See our memberships and accreditations.
  • Personal Service – We are friendly, transparent and treat people how we expect to be treated. Making sure your experience of moving home is a happy one.
  • Success – We strive to deliver successful results for all our clients. We have achieved this for 12 years and counting.
  • Innovation - We are proactive and progressive property people always improving and delivering the very best to achieve results for our clients.  

Our Beliefs...

We believe that our industry needs to change for the better. We are committed to being the most outstanding and client focused firm of property professionals in our industry. This won’t happen over night but we will work every day using our expertise, knowledge and innovation to make sure we become outstanding in all we do for our clients.

  • 10 reasons to love us
  • What our clients say
  • Visit our knowledge room
  • Black Horse Direct